FAQS
Divas and Dudes Boutique is an On-line Boutique based in MS. Our website is opened 24 hours Sunday-Saturday for your on-line shopping needs. Customer Service can be reached 7 days a week via email. Please allow up to 48 hours for a response. Customer Service can be reached via phone, Monday-Friday 9am-3pm CST 1(662) 582-8376. For a quicker response, please use the form at "contact us." or chat.
Are Items True to Size?
We suggest "one size up” on most items. Keeping in mind that these are Boutique Clothes and they slightly differ from Department Store sizes. A Boutique 1x sometimes fits as a Department Store Xl (14-16). Embrace your yourself!!’
How to care for items?
We're not responsible for items being damaged after receipt of purchase. We suggest you Dry Clean your items and/or wash separately in cold water, hang dry and place in dryer on low or warm heat to rid wrinkles for 5 minutes. Again, this is a suggestion only. Please refer to garment tag for specific information.
Help, I don't see my size!
No problem, simply contact us and we'll check to see if we can get your size!
How often are items added and restocked?
Items are added weekly; continue to check back! Items are restocked as requested - contact us if your size isn't available. We'll do our best to restock if our Manufacturers have the item(s) available.
What forms of Payment are accepted?
We accept most major Credit Cards, Pay Pal, Apple Pay, Afterpay, and QuadPay.
How is shipping calculated?
Shipping is calculated based on weight of item, shipping address and shipping method chosen.
When will my order ship?
Orders are processed and shipped within 3 to 5 business days of purchase (excluding holidays). A confirmation email will be sent with tracking number once order is shipped.
Can I Cancel or Edit My Order?
We know you want your order fast so as soon as you place your order, we are on it! Regrettably, this means that we cannot cancel or make any changes to your order. This can include but is not limited to:
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Adding/Removal of Items
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Change in Color/Size of Items
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Adding/Removal of a Discount Code
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Billing or Shipping Address Update
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Order Cancellation Request
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Shipping Method Change